Amelia Benskin

Local Family-run Homecare Agency Celebrates Six Months of Business Success

In an environment many businesses are describing as ‘challenging’ Leicestershire-based Quality Life UK has enjoyed a catalogue of successes.

Amelia Benskin, Director and Registered Manager at Quality Life UK, commented saying, “We are care at home specialists offering live-in care, night care and block hours day care.  The last six months have been incredibly busy for us and has seen us open a second office, this time in Kegworth.  We were incredibly moved to receive such a warm welcome from the village and have welcomed several new clients from the village too.  We also held our first community event – the Quality Life Bake Off in nearby Normanton on Soar.  On the back of this successful community event we have been working with the Local Authority and Social Prescribers to launch a touring Dementia Café which will visit four local villages – one each week of the month – providing opportunities for socialising, engagement and support for those affected by Dementia as well as their families and carers.  In addition we have increased our team to 85 members of staff which includes seven Care Managers.  All this whilst continuing to receive excellent feedback and reviews from our clients and their families.  We’ve also started to look at cutting-edge fall prevention technology as well as GPS enabled wearables.  We’ll be trialling these products with the aim of being the first homecare provider offering tech-assisted care in our area in 2024.

“Our continued growth coupled with outstanding, high quality, person-centred service and support has also been recognised via several awards including our Founder and Registered Manager, Amelia, becoming a finalist in the Women’s Awards and Quality Life UK being shortlisted in the national, prestigious Family Business Awards as well as nominated in the Midlands Family Business Awards.  We were also absolutely delighted to have recently won the Homecare Award ‘Infection Control Expertise’ which particularly mentioned our latest Care Quality Commission inspection rating of ‘Good’.  In that same report we were recognised as ‘Outstanding’ in the category of ‘Responsiveness – something that’s extremely rare for a company of our size.” Asked what he puts the company’s success down to Anthony replied, “We’re a family business with a strong set of family values and a clear guiding principle; we’re ‘A family to support your family’.  Our clients very much understand and appreciate our values and our guiding principle which they see as our USP and which clearly differentiates us from others working in this space”.

Rachel Hargrave

Rachel has over 30 years of local, regional, national and international communications experience and expertise across a wide variety of clients including FTSE 100 companies, SMEs, micro businesses and start-ups. She also has extensive charity, Not-For-Profit and Community Interest Company experience and happily offers clients working in these areas a 50% discount on all RDZ PR rates.

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Sangeeta Patel, Joint CEO, Reaching People

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Trusha Lakhani, MD, Great Business Matters t/a Trusha Lakhani

Rachel Hargrave is one of the best PR experts that I have met. She not only understands the best awards for her clients but also how to make the most of the opportunity for the client’s personality. Put simply Rachel gets people. She understands her clients and their goals and is with you all the way. I highly recommend Rachel Hargrave and The Awards people and RDZ PR.

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